Effective date: October 9, 2026 · Applies to the SignStudio Android application (package com.sign.studio)
SignStudio is the management and design application for the digitalsignage.com platform, operated by MediaSignage Inc., doing business as DigitalSignage.com ("we", "us"), 5776-D Lindero Cyn Rd #182, Westlake Village, CA 91362, USA. Businesses use it to design signage content, schedule campaigns and monitor their displays. This policy explains what information the SignStudio app handles and why. SignStudio is a business tool: it operates on the account of the organization that signs in, and it does not build advertising profiles of its users.
| Data | What it is | Why we collect it |
|---|---|---|
| Account sign-in | The email address and password used to sign in to your digitalsignage.com account | Authentication to your account; managed under the platform's account terms |
| Content you create | Scenes, playlists, schedules and settings you design, and media files (images, video, audio) you choose to upload from your device | This is the product's core function: your content is stored in your account and delivered to the displays you manage |
| Account & business details | Business name, plan and the stations (displays) registered to the account | To operate your signage network and show its status |
| App diagnostics | App version and error reports generated while the app is used | To keep the service reliable and support you when something breaks |
SignStudio does not collect phone numbers, precise location, contacts, messages, browsing history, or health information. Media is uploaded only when you explicitly choose a file. The app requests no camera, microphone, or location permission. It contains no advertising, no advertising identifiers, and no third-party analytics or tracking SDKs. Plan purchases and billing are handled on the digitalsignage.com website, not inside the app.
Data listed above is transmitted only to the digitalsignage.com platform servers that operate your account. We do not sell data and do not share it with third parties for advertising or marketing. Infrastructure providers that host the platform process data solely on our behalf.
All communication between SignStudio and the platform uses encrypted HTTPS connections. Account content is retained while your account remains active. When an account is closed, its content is kept for 30 days and then deleted. Server logs are kept for about 90 days, and billing records are kept for 7 years as accounting and tax law require.
You can delete scenes, media and stations from within the app at any time; uninstalling the app removes all locally stored data. To request deletion of your account and its remaining data, email mstech@mediasignage.com from the account owner's address and we will process the request.
This notice describes what the SignStudio app itself does. Our full Privacy Policy at https://digitalsignage.com/_html/agreement_privacy.html covers the whole DigitalSignage.com platform, including how to access, correct, delete or export your data and the rights of California, EU and UK residents and how to exercise them. If this notice and the Privacy Policy differ, the Privacy Policy controls.
SignStudio is a business utility intended for users 18 and over. It is not directed at children and collects no data from them.
We may update this policy as the product evolves; the effective date above always reflects the current version. Material changes will be announced through the platform and by email to account holders.
MediaSignage Inc., doing business as DigitalSignage.com · 5776-D Lindero Cyn Rd #182, Westlake Village, CA 91362, USA · mstech@mediasignage.com · www.digitalsignage.com
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